Explore MAG handpans ranging from staple models to advanced double-sided and mutant designs. Use the filters to refine your search, and select the Beginner’s Choice option for handpans tailored to newcomers. Each MAG is handcrafted by our skilled makers, delivering exceptional sound quality and lasting reliability.
We offer a wide range of scales on our website. If you’re unsure, use the “Find Your Sound” section on our homepage or filter products by “Beginner’s Choice” or mood tags. Still need help? Contact us using the form below. We’re here to help!
Select your instrument, add it to your cart, and proceed to checkout. For orders outside continental Europe, handpans are shipped with Evatek or Airtek cases (case prices not included).
Our non-stock instruments have a waiting time of 6-7 months due to high demand and our commitment to quality. However, we might have your desired scale in stock or in production, reducing wait time. Contact us to check availability.
No, cases are sold separately. We recommend the Evatek or Airtek cases for maximum protection. Instruments are shipped in reinforced boxes with shock-absorbing materials if no case is purchased.
We ship globally using DHL or UPS.
Track your shipment with the clickable link we provide after dispatch.
Customers get fully refunded in case the parcel does not reach them within 30 days of shipment.
We guarantee safe delivery and offer a 2-year tuning warranty for normal playing.
If your instrument arrives damaged:
We’ll find the best solution based on the issue.
All online customers have the right to return the purchased item(s) – at their own cost – within 14 days after delivery. Return address: MAG Instruments Kft. 1117 Budapest, Budafoki str. 60. Hungary
Over time, even high-quality handpans may need slight adjustments. We provide free retuning within 2 years for detuning caused by normal playing. You may be asked to provide a video of the instrument to confirm the detuning.
Note: Dropped or dented instruments are not covered. Playing style also impacts tuning longevity, with proper use playing extending the time between adjustments. All instruments are thoroughly tested before for detuning before shipping.
Yes! If you’re near Budapest or Győr, we’d love to welcome you to our showroom or workshop. Contact us to schedule a visit.
For best care, we recommend not storing your MAG handpan in a closed hardcase. Instead, place it on a shelf, a proper wall hook, or inside an open hardcase. This allows the instrument to “breathe.” Proper storage can help prevent unwanted discoloration.
Please note: if stored in overly humid or hot environments, some surface discoloration may occur. This is purely cosmetic though, and will not affect the sound quality of the instrument, it simply adds a more “vintage” appearance over time.
To maintain the finish and delay the aging effect, keep your MAG clean. You can wipe it down with alcohol once a week or whenever it feels greasy from hand contact.
We also recommend applying Phoenix Handpan Oil or other handpan-specific oil every 1–2 months. Just add a few drops, then gently wipe the surface so the oil spreads evenly.
